Go to HKEY_CLASSES_ROOT\ AppID registry >Right Click on the folder > Permissions > Add > Type NETWORK SERVICE > OK > Check Full Control > Apply > OK Right Click on the folder OfficeSoftwareProtection Platformįrom C:\Program Files\Common Files\Microsoft Shared and Microsoft from C :Program data(hidden folder) Properties > Security > Edit > Add > Type Network Service > OK > Check the Full control box > Apply and OK. The Office Software Protection Platform service is generally started on demand when a user has started Office, however, there are. Simply follow these instructions I found on another forum: Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office. The better solution is to give the user account called 'Network service' full permissions for the appropriate folders and registry entries. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. The Error 1920 message goes away, but then it is replaced with an oh-so-descriptive dialogueīox telling you that "Microsoft Office 2010 installation encountered an error." Nice.Ĭhanging 'This account' to 'Local system account' is useless, because after the error described above, the system somehow reverts the log on selection for Office Software Protection Platform back to 'This account,' with 'Network service' selected by default. If you try this, as Iĭid, and then manually start Office Software Protection Platform before continuing the Office 2010 installation from the point of error, you will receive a new surprise. Jennifer Zhan's second suggestion regarding the changing of 'This account' to 'Local system account' under the "Log on" tab in the properties window of Office Software Protection Platform is better, but still not adequate. It is only for Win 7 Ultimate, Professional, or Enterprise.
Click Start, click Search programs and files, type Run, and then press ENTER.Īlternatively, to fix this problem automatically, download and run Microsoft Fix it 50733 solution.Hi tronixmart, the problem is not a bad key.įirst of all, if you are using Win 7 Home Premium (as I am), Home Basic, or Starter, you will not have a Local Users and Groups option. Type icacls “C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform” /grant “Network Service:F” /t and then hit ENTERġ. Click Start, click Start Search, type Run, and then press ENTER.Ģ. Type cacls “C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform” /t /e /p “Network Service”:F and then hit ENTERġ.
Users report system freezes for 20-30 seconds at a time, multiple times per day. Every Terminal Server ( Remote Desktop Services Windows Server Standard 2008 r2 圆4 ) is showing performance issues for logged in TS Users and MS Office. Were facing a serious issue at the moment. – For Windows XP or for Windows Server 2003Ģ. EVENT ID 1003 + Microsoft Office Software Protection Platform. To manually fix this issue, do the following To resolve this issue, full control must be given to the Network Service account on the ‘ OfficeSoftwareProtectionPlatform‘ folder. This issue occurs when the Network Service account does not have the correct permissions on C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform.
Verify that you have sufficient privileges to start system services. Service ‘Office Software Protection Platform’ (osppsvc) failed to start.
This article may interest you, if when you try to install Microsoft Office 2010, and you receive the following error message:Įrror 1920.